1300 880 604


About this course

Once you have completed your Certificate II in Security Operations, this is the course that you should complete if you wish to add the Monitoring function to your licence. While it is no longer compulsory for licensing purposes, you may find that most employers will still require the training to be completed.

Gain the knowledge and practical skills to work effectively as a security control room operator, using and maintaining monitoring equipment, identifying and responding to incidents, reporting and more. Through a combination of theory and practical, you will receive training on the legalities, reporting, responsibilities and an overall introduction to positions in CCTV monitoring, duress alarm monitoring, intruder alarm monitoring, and more.

Course units:

CPPSEC2018A - Monitor electronic reportingfacility
CPPSEC3020A - Monitor security from control room

Course requirements:

You must hold a Certificate II or III in Security Operations, we also recommend a Year 10 level (or equivalent) of English reading and writing.

Who should attend:

Anyone wishing to work as a security control room operator, who already has a Certificate II or III in Security Operations or a current Qld Security Licence.

Course title:
Course Code:
Duration: Varies depending on delivery method
Location: Woolloongabba, Southport & Mackay
Cost: The fee for this 1-day course is $225 - or you can complete this as part of the full Certificate III in Security Operations from as little as $50.
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Fire safety

Fire safety is our speciality. We help all commercial, industrial and governmental agencies assess their emergency preparedness.



As professional service provider for the provision of static guards, event security, body guarding, patrol services and cash transfer, risk management


Workplace Safety

50 years combined professional experience in providing safety services to all industries including risk management strategies, auditing, system development & support, safety personnel labour hire, all designed to meet your specific needs.


About us

We provide professional services to your business and expertise in health and safety management, training design and delivery.


Contact us

Phone: 1300 880 604

Head Office: Shop 2, 146 Woongarra Street Bundaberg QLD 4670

All Correspondence to: PO Box 4378 Bundaberg QLD 4670


APS Training group
Registered Training Organisation #31588

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