Duration

As required to meet clients needs (Basic 1-2hours)

Who Should Attend?

All persons in retail streams.

Course Outcomes

This training covers the basic theory of successful customer service, provides information about product delivery skills, product understanding, on-sell techniques, grooming and presentation, cash register skills including count back, understand obligations of safety, marketing, stock control etc…

More Information

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APS-F021-Training Enrolment v6 Jun09